Shipping & Returns

Shipping Policy

Shipping Options :

Shipping Costs :

Shipping costs are calculated based on the delivery destination and the weight of your order. The total shipping cost will be displayed at checkout before you complete your purchase.

Order Processing :

Order are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business days.

Order Tracking :

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number.

Delivery Issues :

If you experience any issues with your delivery ( e.g., delays, lost or damaged packages) please contact our customer service team at info@flickerlondon.in or +91 7984793250 . We will work with the carrier to resolve the issue as quickly as possible.

Return Policy

Return Eligibility :

We accept returns within 10 days of the purchase date. Items must meet in their original condition, unused, and with all original packaging and tags intact.

Return Process :

Request a Return: Contact our customer service team at info@flickerlondon.in to initiate a return. Please include your order number and the reason for the return.
⁠Receive an RMA Number: We will provide you with a Return Merchandise Authorization ( RMA ) number and detailed return instructions.
⁠Ship the Item: Pack the item securely and include the RMA number. Ship the item to the address provided in the return instructions.

Refunds :

Refund will be issued to the original payment method within 7 days after we receive the returned item. You will receive an email confirmation once the refund has been processed.
⁠Shipping costs are non-refundable, except in cases where the return is due to our wrong item shipped, defective product.

Exchange :

If you wish to exchange an item for a different size, color, or product please follow the return process and place a new order for the desired item.

Damaged or Defective Items :

If you receive a damaged item, please contact our customer service team at info@flickerlondon.in within 2 days of receiving the item. We will arrange for a replacement or refund, including shipping costs.

Return Shipping Costs :

Customers are responsible for return shipping costs, except in cases where the return is due to our error. We recommend using a trackable shipping method to ensure your return is received.

Contact Us For any questions or concerns regarding our Shipping and Return Policy, please contact our customer service team: